Xearth AI
AI assistants and agents that understand your customers and your teams
A conversational assistant fed with your content, built into your website, your app or your internal tools: it answers, guides and hands over to a human when needed.
Use cases
Where an assistant brings the most value.
Customer support
Answer frequent questions and route complex requests to your teams.
Search across your documents
Find information in your content, procedures and knowledge bases.
Internal assistant
Help your teams on HR, IT or procedures with answers grounded in your documents.
Shopping guidance
Guide your customers to the right product or service.
Agents that act
Agents able to chain actions across your tools, with human validation at sensitive steps.
Several languages
Assistants designed to talk in your users' languages.
An example in action
An illustrative demo of this capability.
An assistant that understands your customers and your teams
A conversational assistant fed with your content, built into your website, your app or your internal tools.
- Answers grounded in your own documents
- Handover to a human whenever needed
- Designed to work in several languages
Illustrative demos, no real data.
Our four-step approach
With a human in the loop at every sensitive step.
- 01
Scope
We identify high-value use cases and the data available.
- 02
Prototype
We quickly test a first version on a limited scope.
- 03
Deploy
We integrate the solution into your tools, with the necessary safeguards.
- 04
Supervise
We track quality, fix issues and evolve the solution over time.
More AI capabilities
Each capability can be deployed on its own or combined with the others.
Frequently asked questions
What data does the assistant rely on?
Your own content (documents, pages, FAQs, knowledge bases), which we select and structure with you.
What happens when the assistant does not know the answer?
It recognizes it and hands the request over to a person, with the context of the conversation.
Can it be built into our site or app?
Yes, the assistant can be built into your website, your mobile app or your messaging and support tools.
How do we control the quality of its answers?
We test the assistant on your real cases, review conversations after go-live and adjust its content and rules.
An assistant for your organization?
Describe how you'd use it and we'll come back with a first direction.